Registration FAQ
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Registration FAQ

Q: What registration options are available?
A: PTC’16 offers five categories of registration. Select the registration category below that suits your needs:

Q: What are the policies governing registration?
A: The following are the registration policies:

  • Registrations will not be processed without full payment.
  • Fee rates will be determined by the date the payment is received, not the date the registration form is received.
  • A valid form of photo identification must be presented to claim registration badge and materials.
  • Materials may not be picked up for another attendee unless prearranged written authorization from the registrant is received.
  • PTC does not accept hotel deposits or reservations. Hotel reservations, deposits and payment are made directly with the hotel.

Note: All credit card transactions are processed in U.S. Dollars and are subject to the current exchange rates. Foreign transaction fees may be charged by your credit card company. Only U.S. dollars are accepted. International funds must be submitted in U.S. Dollars.

Q: How can I confirm my registration?
A: PTC Registration will send an email confirmation to you within 24 hours of online receipt by PTC. If you do not receive confirmation within this time, please email ptcreg@ptc.org.

Q: What are the acceptable methods of payment?
A: PTC accepts payment via bank wire transfer, check, credit cards, and purchase order.

If your company requires an invoice or additional time to process payment, please email your request to ptcreg@ptc.org at least one month before the conference. Bank wire transfers must be received in PTC’s bank account by Friday, 15 January 2016 to complete your registration and confirm your attendance.

You may want to consider paying with a valid credit card and request reimbursement from your company to complete your registration prior to the start of conference.

Please register early and remit payment promptly to minimize delays.

Q: What are the hours for on-site registration?
A: The on-site registration hours (subject to change) are below:

Saturday, 16 January 2016 1500–1800
Sunday, 17 January 2016 0800–1800
Monday, 18 January 2016 0800–1700
Tuesday, 19 January 2016 0800–1630
Wednesday, 20 January 2016 0800–1100

Q: Where is the registration booth located?
A: The registration booth is located in the Coral Lounge on the 6th Floor of the Mid-Pacific Conference Center at the Hilton Hawaiian Village® Waikiki Beach Resort.

Q: How long does it take to process a visa application?
A: The U.S. Department of State recommends that visa applications be submitted at least 90 days in advance. Please allow ample time to obtain a visa before your planned travel to PTC’16. Please visit the U.S. Department of State Business Visa Center for additional information.

Q: What are the policies governing substitutions?
A: Paid registrations may be transferred to a substitute attendee from the same company. All substitution requests must be submitted in writing via email, fax, or post. Substitutions received after Tuesday, 15 December 2015 are subject to an administrative fee of US$50.

Q: What are the policies governing cancellations/refunds?
A: Cancellations must be submitted in writing via email, fax, or post. Cancellations received by Tuesday, 15 December 2015 are subject to a US$100 administrative fee. No refunds will be granted after Tuesday, 15 December 2015. For further information, please email ptcreg@ptc.org, call +1.808.941.3789, or fax +1.808.944.4874.

Q: What are the policies governing registration category changes?
A: Category changes must be submitted in writing via email to ptcreg@ptc.org or fax to +1.808.944.4874. To change to a higher priced registration category, please include your preferred payment method to settle the balance due. For requests to change to a lower priced registration category received by Tuesday, 15 December 2015, the credit balance will be refunded via the same payment method used when registering. No refunds will be granted for requests received after Tuesday, 15 December 2015.

CONFERENCE SPONSORS hide▲show▼

  • ADVA Optical Networking
  • CITIC Telecom International CPC Limited
  • CITIC Telecom International
  • Biznet
  • CenturyLink
  • Colt Technology Services
  • Shaw Business
  • Comcast Wholesale
  • China Telecom
  • MegaSys
  • Harris
  • Verizon Wholesale
  • China Unicom Global Limited
  • BTI Systems
  • Paul Hastings
  • Level 3 Communications
  • Vodafone
  • REDCOM
  • Arbor Networks
  • Wolfe
  • PCCW Global
  • Telus
  • ATLANTIC-ACM
  • Infinera
  • CoreSite
  • TNZI
  • Digital Realty
  • World Hub Communications Limited
  • Ciena
  • GTT
  • Telstra
  • Lumen Networks

PLATINUM SPONSORS

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SILVER SPONSORS

BRONZE SPONSORS

BRONZE SPONSORS

BRONZE SPONSORS

  • ADVA Optical Networking
  • CITIC Telecom International CPC Limited
  • CITIC Telecom International
  • Biznet
  • CenturyLink
  • Colt Technology Services
  • Shaw Business
  • Comcast Wholesale
  • China Telecom
  • MegaSys
  • Harris
  • Verizon Wholesale
  • China Unicom Global Limited
  • BTI Systems
  • Paul Hastings
  • Level 3 Communications
  • Vodafone
  • REDCOM
  • Arbor Networks
  • Wolfe
  • PCCW Global
  • Telus
  • ATLANTIC-ACM
  • Infinera
  • CoreSite
  • TNZI
  • Digital Realty
  • World Hub Communications Limited
  • Ciena
  • GTT
  • Telstra
  • Lumen Networks
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