Policies
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Policies

Opening Reception and Tuesday Evening Reception

Non-conference and one-day conference attendees who are not registered for Sunday or Tuesday may NOT purchase Opening Reception or Tuesday Evening Reception tickets, respectively. Guests of registered conference delegates (as defined below) are the exception, in which case, tickets may only be purchased for guests by the registered delegates before or during the conference, based on availability.

Badges and Admittance

Official PTC badges must be worn at all times for admittance to all conference sessions, social events, and to enter the PTC Pavilion. There will be a US$50 charge to replace badges. PTC reserves the right to refuse entry or to escort out any attendee without the appropriate badge. ALL badges are non-transferable. Transferring and sharing of badges will result in confiscation of the badge and revocation of registration.

Guests

A Guest is defined as a spouse, significant other, friend, or daughter or son (21 years of age or older). Children, defined as persons under 21 years old, are not allowed to attend any PTC functions. If you wish to arrange for childcare, please contact the hotel concierge regarding the Camp Penguin Program.

No Smoking Policy

Smoking is not permitted during any conference sessions or in the conference foyer. Hawaii State law prohibits smoking including e-cigarettes, in all "enclosed or partially enclosed" areas open to the public that include, but not limited to all conference rooms, pavilion, restrooms, lobbies, reception areas, hallways, bars, hotel rooms, balconies, restaurants, retail service establishments, and retail stores.

Smoking for guests, including e-cigarettes, is prohibited everywhere on property at Hilton Hawaiian Village, except on the red areas designated on this map.

Registration Policy

Please note the following registration policies:

  • Registrations will not be processed without full payment.
  • Fee rates will be determined by the date payment is received, not the date the registration form is received.
  • A valid form of photo identification must be presented to claim registration badge and materials.
  • Materials may not be picked up for another attendee unless prearranged written authorization from the registrant is received.
  • PTC does not accept hotel deposits or reservations. Hotel reservations, deposits and payment are made directly with the hotel.

All credit card transactions are processed in U.S. Dollars and are subject to the current exchange rates. Foreign transaction fees may be charged by your credit card company. Only U.S. Dollars are accepted.

Substitution Policy

Paid registrations may be transferred to a substitute attendee from the same company. All substitution requests must be submitted in writing via email to ptcreg@ptc.org or fax to +1.808.944.4874. Substitutions received after Thursday, 15 December 2016 are subject to an administrative fee of US$50.

Cancellation/Refund Policy

Cancellations must be submitted in writing via email to ptcreg@ptc.org or fax to +1.808.944.4874. Cancellations received by Thursday, 15 December 2016 are subject to a US$100 administrative fee. No refunds will be granted after Thursday, 15 December 2016.

Registration Category Change Policy

Category changes must be submitted in writing via email to ptcreg@ptc.org or fax to +1.808.944.4874. To change to a higher priced registration category, please include your preferred payment method to settle the balance due. For requests to change to a lower priced registration category received by Thursday, 15 December 2016, the credit balance will be refunded via the same payment method used when registering. No refunds will be granted for requests received after Thursday, 15 December 2016.

Signage Policy

Only PTC-authorized signs will be allowed on the Hilton property. PTC-authorized signs include the PTC’17 information kiosks and door banners. PTC and Hilton security will remove all other unauthorized signs.

If you are interested in purchasing a door banner or having your hospitality suite or meeting room location listed on the PTC’17 digital kiosk directories, please email suites@ptc.org or call +1.808.941.3789.

Turn Off Mobile Phones and Devices

Before attending a session, all conference attendees are reminded to turn off or set to silent mode all mobile phones, pagers, and other devices that may distract other attendees. You are kindly requested to leave the room if you must answer your phone. Your cooperation is greatly appreciated.

CONFERENCE SPONSORS hide▲show▼

  • ATLANTIC-ACM
  • CenturyLink
  • CITIC Telecom International CPC Limited
  • CITIC Telecom International
  • Colt Technology Services
  • Zayo Group
  • Zenlayer
  • GENDBAND
  • Vertiv
  • NxtVN
  • Digital Realty
  • China Unicom Global Limited
  • Level 3 Communications
  • Verizon Partner Solutions
  • Biznet
  • Adva Optical Networking
  • Paul Hastings
  • Juniper Networks
  • REDCOM
  • China Telecom Global Ltd.
  • PCCW Global
  • Super SEA Cable Networks Pte Ltd.
  • Infinera
  • SUNeVision Holdings Limited
  • Seaborn Networks
  • Arbor Networks
  • Equinix
  • Global Cloud Xchange
  • CoreSite
  • Ciena
  • Telstra
  • CypressTel
  • Hostway Services, Inc.
  • DE-CIX
  • KDDI Corporation
  • GlobeNet
  • China Mobile International Limited
  • Cheetah Mobile Inc

PLATINUM SPONSORS

GOLD SPONSORS

GOLD SPONSORS

GOLD SPONSORS

GOLD SPONSORS

SILVER SPONSORS

BRONZE SPONSORS

BRONZE SPONSORS

BRONZE SPONSORS

  • ATLANTIC-ACM
  • CenturyLink
  • CITIC Telecom International CPC Limited
  • CITIC Telecom International
  • Colt Technology Services
  • Zayo Group
  • Zenlayer
  • GENDBAND
  • Vertiv
  • NxtVN
  • Digital Realty
  • China Unicom Global Limited
  • Level 3 Communications
  • Verizon Partner Solutions
  • Biznet
  • Adva Optical Networking
  • Paul Hastings
  • Juniper Networks
  • REDCOM
  • China Telecom Global Ltd.
  • PCCW Global
  • Super SEA Cable Networks Pte Ltd.
  • Infinera
  • SUNeVision Holdings Limited
  • Seaborn Networks
  • Arbor Networks
  • Equinix
  • Global Cloud Xchange
  • CoreSite
  • Ciena
  • Telstra
  • CypressTel
  • Hostway Services, Inc.
  • DE-CIX
  • KDDI Corporation
  • GlobeNet
  • China Mobile International Limited
  • Cheetah Mobile Inc
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