Reserve a PTC’26 Suite to Maximize Your Time and Impact
Questions?
Contact 
suites@ptc.org
PTC’26 suites are ideal for hosting meetings, networking, or taking a break between events. Conveniently located on-site at the Hilton Hawaiian Village, these suites provide dedicated space just steps from the action, helping you make the most of your time at the conference. Browse the available suite options below and reserve your space today.
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Frequently Asked Questions
What’s New for PTC’26?
- All reservations are managed directly through PTC’s online order form.
- Tapa Tower is now open to all attendees.
- Ali‘i Tower rooms can now be converted.
- Rainbow Tower renovations have impacted tower availability, with limited options available.
- Rainbow Tower 1-Bedroom Suites have conversion restrictions: the parlor can be used in its existing setup, but the bedroom must remain unchanged.
How Do I Reserve a Converted Room or Suite?
To reserve a converted room or suite, visit https://ptc26meetingroomorderform.paperform.co/.
Choose your room type, conversion preferences, F&B interest, and submit. There is no need to contact Hilton directly for your meeting room reservations.
What Benefits Come with My Reservation?
- Each Suite: Four (4) Full Conference registrations, one (1) online suite listing, one (1) door signage
- Each Standard Room: Two (2) Full Conference registrations, one (1) online suite listing, one (1) door signage
For example, reserving one (1) suite and two (2) hotel rooms provides eight (8) Full Conference registrations, online suite listing for up to three (3) room numbers, and three (3) door signs.
What Are the Official Check-In and Check-Out Dates?
- Check-In: Saturday, 17 January 2026, after 3 PM HST
- Check-Out: Thursday, 22 January 2026, by 11 AM HST
These dates allow for meetings from Sunday through Wednesday. Rates are fixed regardless of check-in or check-out date. If you are checking in or out on a different date, please note it on your order form.
What Are the Official Check-In and Check-Out Dates?
- Ali‘i Tower: Yes
- Tapa Tower: Yes (now open to all)
- Diamond Head Tower: Yes
- Rainbow Tower: Most rooms convertible; 1-Bedroom Suites can only be used as is – parlor with existing furniture, bedroom must remain unchanged
What Conversion and Setup Options Are Available?
- Furniture Removal: None, beds only, or beds + selected furniture
- Setup Options: Meeting (round table + eight (8) chairs), office (three (3) – 6’x18” rectangle tables + six (6) chairs), or none.
What if I Need to Change the Setup After the 3 November Deadline?
- Setup changes (and/or additional furniture requests) made after 3 November 2025 will incur a USD 400 charge per change per room.
How Do I Order Food & Beverage?
- After confirmation, PTC will introduce you to your Hilton Event Manager. All F&B must be ordered and paid for directly through Hilton.
How Do I Order Food & Beverage?
- Email suites@ptc.org to inquire about alternate options or last-minute availability.
Can I Reserve More Than Three of the Same Room/Suite Type? The Form is Only Letting Me Select a Max of Three of Each Type.
- Yes, but subject to availability. Submit additional order forms or contact suites@ptc.org for assistance with larger bookings.
When is Payment Due?
- Invoices must be paid within 30 days of receipt or by 3 November 2025, whichever is sooner, to avoid the conversion fee increase. If unpaid after 30 days, a 25% cancellation fee applies. Full payment must be received by 13 December 2025 to secure your room number(s) and room key(s).
What is the Cancellation/Refund Policy?
Cancellations must be submitted in writing via email to suites@ptc.org. All cancellations will be confirmed by the PTC Suites Team.
If cancellation is received by 13 December 2025 (31 days or more before the event), the purchaser may either cancel and receive a 75% refund (or owe 25% of the invoice if unpaid), or retain the applicable hotel room or hotel suite registration package at their current membership status to maintain all associated conference registration benefits of either two (2) or four (4) Full Conference registrations.
Hotel Room Package Rates:
Non-Member: USD 3,250
Member: USD 2,400
Hotel Suite Package Rates:
Non-Member: USD 6,100
Member: USD 4,600
If cancellation occurs on or after 14 December 2025 (i.e., 30 days or fewer prior to the event), no refunds will be issued, and PTC shall retain 100% of the package fee.
Upon submission of the order form, PTC will retain 25% of the total invoice regardless of whether payment has been made at the time of cancellation, as the rooms are being removed from inventory.
Refunds are subject to administrative processing and will not be granted after the 30-day window under any circumstances.
What Signage is Included?
Each hotel room or suite purchased includes one (1) door sign and one (1) online suite listing. Unauthorized signage is not permitted.
What is an Online Suite Listing?
If your company opts in on the form, your company name and room number(s) will be listed on the PTC website and mobile app, allowing other conference attendees to locate your meeting or hospitality room. You can specify on your order form which room(s) you want to be publicly listed.
When is My Door Signage Due?
- If opting for logo only, please submit your logo through the online order form when confirming your reservation.
- If opting for custom print-ready signage, submit your file by Monday, 8 December 2025, via the door signage artwork submission link: https://www.ptc.org/ptc26/door-signage-art-submission/
Accepted file formats: .pdf, .ai, .eps (300 dpi)
If your artwork includes room numbers and you’re waiting for your room assignment, please contact suites@ptc.org for assistance.
When Will I Receive My Room Number?
Room numbers will be released by mid-December, once full payment to PTC is confirmed.
Can I Provide My Own Banners or Signage Outside the Suite or Hotel Room?
Signage placed in guest room hallways—except for the PTC-produced door banner—will be removed immediately without notice.
Can I Provide My Own Banners or Signage Outside the Suite or Hotel Room?
Keys will be available at the Hilton Hawaiian Village mail and key desk after the official check-in time (4 PM on Saturday, 17 January 2026).
Who Do I Contact if I Have an Issue On-Site?
- Room/Setup/Signage: suites@ptc.org/+1.808.808.9201
- F&B: Your Hilton Event Manager (provided post-confirmation)
Can I Ship Materials for PTC’26?
Yes. You will need to ship to the Aloha Business Center at the Hilton Hawaiian Village. Please note: shipments to the PTC office will not be delivered.
Label:
[On-Site Attendee Guest Name] – PTC’26 – [Company] – [Arrival Date]
c/o Hilton Hawaiian Village
2005 Kalia Road
Honolulu, HI 96815
What is the Aloha Business Center Contact Info? Can They Print Materials for PTC’26?
Yes, the Aloha Business Center is happy to assist with your material needs.
Tel: +1.808.853.3125
Email: HABC@BusinessSolutionsHi.com
Can I Place an Order for Audio/Visual or Power?
Power strips can be ordered when reserving your room or suite. Each power strip costs USD 130 for the four (4)-day meeting duration (Sunday AM–Wednesday PM). TV monitors and other A/V equipment are available for rent through Encore. Contact information will be provided upon reservation.
