AI Privacy
Policy
AI-Powered Chat and Automation Features
We use third-party AI and automation service providers to power certain chat, messaging, intake, scheduling, workflow, and customer communication features on our website and services. These providers may change from time to time.
Information Collected Through These Features
When you interact with these features, our service providers and we may collect and process the information you submit through the feature, including messages, prompts, attachments, and chat logs, together with related metadata and technical information needed to operate, secure, and support the service. This may include timestamps, IP address, browser and device information, and other usage or diagnostic data.
How We Use and Disclose This Information
We use this information to provide the requested feature, maintain security, detect and prevent fraud or misuse, troubleshoot issues, analyze performance, improve the feature, and comply with legal obligations. We may disclose this information to service providers that process it on our behalf, subject to contractual restrictions and applicable law.
Retention
We retain this information for as long as reasonably necessary to provide the feature and while the related service account remains active. If the service account is voluntarily closed, associated data is retained for 30 days before removal. If the service account is involuntarily suspended, there is a 30-day grace period, after which the account enters expired status and the data is permanently removed 30 days later, unless a longer retention period is required by law. Where information is processed by third-party AI or automation providers on our behalf, it may also be retained for the period reasonably necessary to maintain security and backup copies, comply with legal obligations, resolve disputes, and enforce agreements.
International Processing
Our third-party AI and automation service providers and their subprocessors may process information in the United States or other jurisdictions in which they operate. Where required by applicable law, we use appropriate safeguards for cross-border transfers.
Security
We and our service providers use administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.





