Mr. Maulik Shah is co-founder and CEO of Ecosmob Technologies Pvt. Ltd. Since the inception of Ecosmob in 2007, Maulik has led innovation and engineering in VoIP technology. Gradually, he mastered the skills over Asterisk and FreeSWITCH. At the onset of 2015, he launched a product-based company HoduSoft Pvt. Ltd, which offered different communication software to businesses worldwide. In 2019, he thrived with another venture Peddleweb — a digital marketing service company transforming businesses digitally. With an academic background in IT engineering, Maulik brings a unique blend of communication and technology to an entirely new level.
How can telecommunications technologies help humanity?
Telecommunications companies bring forth the technologies necessary to forge communication among users through the Internet, phones, wires, or the cloud. It has ushered a new wave of seamless interaction between clients and customers. This process has provided a bird’s-eye view of how technologies act and takes it upfront to simplify education, real estate, hospitality, finance, travel, and other industries’ operability. It has made a notable difference in latency, lag, echo, and other factors that were a pain while making calls. Telepresence services enable inmate and healthcare apps to boost humanity, allowing aspirants to attend sessions when positioned distantly. In summary, telecommunications can help doctors, mentors, consultants, correctional service members, and other stakeholders to be present remotely and pass on their expertise, making a massive difference in humanity.
How can corporations and researchers best serve the next generation?
The next generation is the voice of tomorrow. It is of utmost importance to train and hone them to walk in our shoes and shape them to be their best version. A few measures to enable this are to hold mentorship sessions and events where the newbies learn what strategy the state-of-the-art technology follows and how to be in synchronicity with it. Organizations can have recruitment drives at colleges where they should give the millennials preference. The underlying factor behind every successful organization is that it thinks innovatively, and what better way to put fresh minds at work who have creativity is in its boil. The millennial should be allowed to fail, learn, and grow as it is the best mantra to learn by experience.
What new apps would be a game-changer in the next five (5) years?
The industry is full of applications that make the user experience a cakewalk. Most applications that pilot future development are AI and RTC-driven. Contemporary organizations’ future is consumer-centric, which implies they believe customer experience is the epicenter of the business. AI applications have revolutionized multiple industries like healthcare, finance, media, government, education, e-business, travel/transport, social media, and e-commerce. These industry applications will pave the way for the future and prove to be a game-changer as time unfolds.
Is it important for companies to continue to innovate their organization or offerings, and why?
Today’s competitive landscape heavily relies on innovation. In hindsight, the current ecosystem is emerging quickly and revolutionizing its operability with a flair for new things. Innovation is critical since new technologies are cropping up every day, and it is mandatory to keep up with the acceleration. It comes with adaptability, growth, competition, and a novel way of thinking. Innovative design thinking follows a process: define, ideate, develop, and implement. A new way of operating must take the business a notch further and beat the competition.
What advice would you share with current and future graduates interested in this field?
Always keep yourself informed and updated with cutting-edge technology and market trends. Since the telecommunications industry is evolving rapidly, so are the trends and technologies. The industry is closely monitoring and adopting real-time in its strategy; thus, AI/ML is a must to learn. With 5G around the corner, VoIP has emerged as swiftly as possible.
As the CEO of a leading VoIP solution provider, I believe you should always delve into something new and extract knowledge wherever possible. The more you learn about VoIP, AI/ML, web and mobile development, and other telecommunications technology, the closer you are to becoming an industry thought leader.
What industry mogul or up-and-coming leader have you followed or are currently pursuing, and why?
I don’t follow any leader but respect the innovation Google has brought to the table. Following Google encourages me to keep developing new solutions using the latest technologies. Since Google innovates new technologies daily, it inspires me to implement this in my organization Ecosmob. I strive to unravel some brilliant pieces of the hidden technologies in the technical topology to inch closer to being an industry leader.
What has been a positive outcome organizationally or individually, given the current state of the world?
With the adaptation of industry giants, I have seamlessly empowered Ecosmob’s market image and operability. This means we have taken our business to another level, and there has been a dramatic spike in our ROI and brand image. Ecosmob has meticulously moved since its inception and now stands among the top echelon of VoIP solution providers globally with an impeccable reputation and several delighted clients.
About Ecosmob Technologies Pvt. Ltd.
Ecosmob Technologies Pvt. Ltd. is a global leader in carrier-grade real-time communication software development services. We endeavor to deliver novel and cutting-edge client-centric solutions by ensuring that our clients can leverage the benefits of state-of-the-art technologies and position themself in leading roles in the market. With our team of seasoned IT experts, advanced technologies, and transparent processes, we focus on providing excellence while ensuring outstanding customer service. Ecosmob provides pivotal development services in VoIP solutions, DevOps, web applications, mobile applications, VoIP testing, QA services, and offers a pool of expert developers to solve your staffing and project needs.